
It is natural to tell people you are all right, or to post a picture from a good day. While a claim is open, those posts can be read by people who are looking for reasons to pay less.
Why posts get looked at
Public profiles are easy to search. A photo of you carrying shopping or at a family party says nothing about the pain afterwards, but it can be presented as if it does. Comments about the crash itself, or about who was at fault, can be quoted back months later.
A simple approach
- Set your accounts to private, and check who already follows you.
- Do not post about the crash, your injuries or the claim at all.
- Ask friends and family not to tag you or post about you.
- Do not delete old posts without advice. Removing them can cause its own problems.
- Keep private messages about the crash to a minimum, too.
The quiet approach is temporary. Once the claim is settled you can go back to sharing whatever you like.
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